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Commercial Product Rollout Services  










 
 


Our Datavations professionals have a lot of experience developing commercial solutions. As a result, we know all to well about the other things that go into ensuring a commercial rollout to the market is successful. You are the subject matter expert, not a developer or support organization. You don't want your prospects wondering who is going to support them, nor do you want to invest in additional overhead that distracts you from your other commitments. That's where Datavations comes in; not only can we build the solution for you, but we can ensure that you are covered for every aspect of the commercial rollout. So sit back and relax. Give Datavations a call. We can make your dream a reality.

Our Commercial Rollout Services Include:
Product Development
Product Enhancements and New Versions
User Manual and Documentation Preparation
Premier Help Desk Services
Extranet
Product Website Development
Search Engine Optimization and Submission
Order Fulfillment
Marketing Services




We have many highly proficient development teams with complementary skill sets that can work together efficiently to solve any problems encountered on a project. Whether it involves FileMaker Pro, SQL 2000, Visual Basic, Flash or XML, our teams will work together to use the best technology to get the job done (learn more). We use only the very best developers, designers, copywriters and project managers, ensuring that your project will be completed quickly, cost-effectively, on time and on budget. We build prototypes, commercial products, cross-platform demos (Mac OSX, Mac OS 9, W2000), cross-platform installation packages, and cross-platform updaters.





We use Senior Engineers with extensive experience and the most sophisticated tools to analyze existing commercial applications. We can get "up to speed" quickly and begin implementing new features and fixes. We document all the work that future enhancements and new release can be completed much more efficiently. We even have an online web-based bug and feature request tracking software that allows us to track bugs to resolution and prepare extensive reports for analysis and planning purposes.





Whether you need an online HTML based help system, a PDF manual, installation notes or a quick start guide, we can help prepare it all. At Datavations, we have had extensive experience developing commercial applications. We know exactly what is needed in preparing supporting documentation for your product, and we have all the tools and skills to put it together. Why struggle with this part? Let us do all the hard work and ensure that your users will be completely satisfied with all the supporting documentation they receive.





Have you been considering doing this yourself? Your prospects expect to receive support if they buy your product. Why invest in the infrastructure, staffing and training to do this yourself? Let us do it for you. Whether you are looking to include 90 days free support with the initial purchase of your product, or your looking for an organization to provide ongoing help desk services that your customers can purchase, look no further; we can do it for you. We have invested in the infrastructure including software, hardware and telecommunications, as well as the competent technical staff that can be trained to support your product (learn more). We provide technical support via phone, email, and Extranet, online trainings and online sales demos. Our reputation as a commercial developer and support organization will ensure your prospects are comfortable becoming your customers. Let the experts at Datavations take care of it for you.





Where are your customers going to download the latest documentation, minor releases, training videos, or search through Frequently Asked Questions (FAQs) to find the answers they need? Datavations provides your clients with access to an Extranet where they have access to all of these. Our Extranet is provided to your customers as part of our Premier Help Desk Services program (learn more). The Extranet is branded with your product's identity, and your customers only see information pertaining to the product they purchased. Your customers can even maintain their profile on the Extranet, ensuring that their email and contact information is always kept current so that they can receive upgrade and new release notifications. This also means that you have current data so you can send your current customers marketing information on other products and services you provide that may be of interest to them.





How will people hear about your product and learn more about it? Today, millions of potential customers are using the web to find solutions to their problems. A simple, clean, informative and well organized site is a critical piece to any commercial product rollout. Prospects want to read all about your products features and benefits, review screen shots, download a manual, review the hardware requirements, understand the licensing issues, and verify that a quality support program is offered. A website can do all of this, simplifying the decision making process, driving the sales of your product. At Datavations, we have built many websites and know exactly what is needed to effectively communicate your product information. Building a product website is an important step and we pride ourselves on our ability to deliver in this area. Whether your envisioning a high-end dynamic Flash site, or a simple cost effective static site, we can deliver.





Well over 75% of web users use search engines to find products and services on the web, so you had better not overlook this critical step. At Datavations, we use our proprietary techniques and our 5+ years of knowledge and experience to get your site top rankings from these searches. We use custom, hand crafted solutions to carefully analyze and optimize your web site. Our work involves creating custom optimization solutions for your site (learn more).We recognize that automated software programs, simple doorway pages and mass submissions do not generate revenue, results do. To get results, we use multiple proprietary techniques to develop a highly optimized, content-based site for the search engines and directories. Our efforts are concentrated on the 10 major search engines and directories, which account for over 95% of all Internet searches, and we use a seven-step approach to optimize the results.





So you finally got an order. Now what? Who is going to design the packaging that your software will be shipped in? Who is going to produce the CDs with the latest version of your software, along with any auxiliary software the customer orders (i.e. plug-ins, FileMaker Pro and FileMaker Pro Server)? Who is going to take the order, verify and process the credit card, arrange for shipping, package the product, deliver, and prepare the sales reports? Let us take care of it for you. Sit back, relax, and let us take the orders, ship the product, and send you your profits. We have invested in the infrastructure and the processes to ensure that your product gets to your customers, and that your customers get the right impression from the start.





You have an idea of who needs your product; that's why you are here. After the product has been built, the real work begins; marketing to all those prospects nationwide. Datavations can help. Through a joint venture with Switched-on-Knowledge (learn more), we can assist you in:

Acquiring prospecting lists for sales calls, telemarketing, or direct mail.

Professional technical telemarketing to correct and edit lists, qualify candidates, obtain additional contact information (name, title, email and www address), and initiate your eMarketing campaigns.

Innovative cutting-edge custom eMarketing programs that utilize the latest in animation, personalization, and interactivity (WebVision).

Provide you with access to our online web based CRM system that allows you to manage your prospects and eMarketing campaigns, as well as providing you with access to real time instant feedback data collected from your prospects as they interact with your WebVision campaign.



 
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